Terms of Service
Last Updated: April 26, 2020
Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Studiotime Platform, you agree to comply with and be bound by these Terms of Service.
Please note: Section 19 of these Terms of Service contains an arbitration clause and class action waiver that applies to all Studiotime Members. If you reside in the United States, this provision applies to all disputes with Studiotime. If you reside outside of the United States, this provision applies to any action you bring against Studiotime in the United States. It affects how disputes with Studiotime are resolved. By accepting these Terms of Service, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.
Thanks for using Studiotime!
These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and Studiotime (as defined below) governing your access to and use of the Studiotime website, including any subdomains thereof, and any other websites through which Studiotime makes the Studiotime Services available (collectively, "Site"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, "Application") and all associated services (collectively, "Studiotime Services"). The Site, Application and Studiotime Services together are hereinafter collectively referred to as the “Studiotime Platform”. Our other Policies applicable to your use of the Studiotime Platform are incorporated by reference into this Agreement.
When these Terms mention “Studiotime,” “we,” “us,” or “our,” it refers to the Studiotime company you are contracting with.
Studios alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings and Studio Services. For example, some cities have laws that restrict their ability to provide certain Studio Services. In many cities, Studios may have to register, get a permit or obtain a license before operating their Studio. Studios are alone responsible for identifying and obtaining any required licenses, permits, or registrations for any Studio Services they offer. Certain types of Studio Services may be prohibited altogether. Penalties may include fines or other enforcement. We provide some information in our Help Center to help you identify some of the obligations that apply to you. If you have questions about how local laws apply to your Listing(s) and Studio Service(s) on Studiotime, you should always seek legal guidance.
Table of Contents
- Scope of Studiotime Services
- Eligibility, Using the Studiotime Platform, Member Verification
- Modification of these Terms
- Account Registration
- No Contractual Relationship and No Booking Transaction Service Fees
- Terms specific for Studios
- Terms specific for Artists
- Booking Modifications, Cancellations and Refunds, Resolution Center
- Ratings and Reviews
- Damage to Studios, Disputes between Members
- Prohibited Activities
- Term and Termination, Suspension and other Measures
- Dispute Resolution
- Applicable Law and Jurisdiction
- General Provisions
1. Scope of Studiotime Services and Interaction with other Members
1.1 You have sole responsibility when interacting with other members. Our Services provide a platform for members to discover music studios, arrange for studio bookings, engage in studio activities and communicate with one another. Studiotime is not a party to, has no involvement or interest in, makes no representations or warranties as to, and has no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other member, person or organization. You are solely responsible for your interactions with other members of our Services. We reserve the right, but have no obligation, to monitor interactions between you and other members of our Services.
Remember, Studiotime is just a platform that enables you to communicate and interact with others in the music industry. We cannot be responsible for the interactions that you have with other Studiotime members, so please use good judgment and keep safety in mind when you use our Services.
1.2 The Studiotime Platform is an online marketplace that enables registered users (“Members”) and certain third parties who offer services (Members and third parties who offer services are “Studios” and the services they offer are “Studio Services”) to publish such Studio Services on the Studiotime Platform (“Listings”) and to communicate and transact directly with Members that are seeking to book such Studio Services (Members using Studio Services are “Artists”). Studio Services may include the offering of other services such as audio production ("Audio Services"), and a variety of other audio and non-audio related services.
1.3 As the provider of the Studiotime Platform, Studiotime does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listings or Studio Services. Studios alone are responsible for their Listings and Studio Services. When Members make or accept a booking, they are entering into a non-binding agreement directly with each other. Studiotime is not and does not become a party to or other participant in any contractual relationship between Members, nor is Studiotime a broker or insurer.
1.4 While we may (at our own discretion) help facilitate the resolution of disputes, Studiotime has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings or Studio Services, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content (as defined below), or (iii) the performance or conduct of any Member or third party. Studiotime does not endorse any Member, Listing or Studio Services. Any references to a Member being "verified" (or similar language) only indicate that the Member has completed a relevant verification process and nothing else. Any such description is not an endorsement, certification or guarantee by Studiotime about any Member, including of the Member's identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to book a Studio or use other Studio Services, accept a booking request from an Artist, or communicate and interact with other Members, whether online or in person. Verified Reviews are intended only to indicate Member feedback from past bookings, and are therefore not an endorsement by Studiotime of any Studio or Listing.
1.5 Studiotime is merely a communication platform, therefore if you List your Studio or Studio Services, your relationship with Studiotime is not a contractual one, you are not an employee, agent, joint venturer or partner of Studiotime for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Studiotime.
1.6 To promote the Studiotime Platform and to increase the exposure of Listings to potential Artists, Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements.
1.7 The Studiotime Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Studiotime is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Studiotime of such Third-Party Services.
1.8 Due to the nature of the Internet, Studiotime cannot guarantee the continuous and uninterrupted availability and accessibility of the Studiotime Platform. Studiotime may restrict the availability of the Studiotime Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Studiotime Platform. Studiotime may improve, enhance and modify the Studiotime Platform and introduce new Studiotime Services from time to time.
2. Eligibility, Using the Studiotime Platform, Member Verification
2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the Studiotime Platform or register an Studiotime Account. By accessing or using the Studiotime Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.
2.2 You will comply with any applicable export control laws in your local jurisdiction. You also represent and warrant that (i) neither you nor your Studio Service(s) are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
2.3 Studiotime may make the access to and use of the Studiotime Platform, or certain areas or features of the Studiotime Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or booking and cancellation history.
2.4 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members.
2.5 The access to or use of certain areas and features of the Studiotime Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Studiotime Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
3. Modification of these Terms
Studiotime reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Studiotime Platform and update the “Last Updated” date at the top of these Terms. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Studiotime Platform will constitute acceptance of the revised Terms.
4. Account Registration
4.1 You must register an account ("Studiotime Account") to access and use certain features of the Studiotime Platform, such as publishing or booking a Listing. If you are registering an Studiotime Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
4.2 You can register an Studiotime Account using an email address and creating a password.
4.3 You must provide accurate, current and complete information during the registration process and keep your Studiotime Account and public Studiotime Account profile page information up-to-date at all times.
4.4 You may not register more than one (1) Studiotime Account unless Studiotime authorizes you to do so. You may not assign or otherwise transfer your Studiotime Account to another party.
4.5 You are responsible for maintaining the confidentiality and security of your Studiotime Account credentials and may not disclose your credentials to any third party. You must immediately notify Studiotime if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Studiotime Account. You are liable for any and all activities conducted through your Studiotime Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).
5.1 Studiotime may, at its sole discretion, enable Members to (i) create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information on or through the Studiotime Platform ("Member Content"); and (ii) access and view Member Content and any content that Studiotime itself makes available on or through the Studiotime Platform, including proprietary Studiotime content and any content licensed or authorized for use by or through Studiotime from a third party ("Studiotime Content" and together with Member Content, "Collective Content").
5.2 The Studiotime Platform, Studiotime Content, and Member Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of the United States and other countries. You acknowledge and agree that the Studiotime Platform and Studiotime Content, including all associated intellectual property rights, are the exclusive property of Studiotime and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Studiotime Platform, Studiotime Content or Member Content. All trademarks, service marks, logos, trade names, and any other source identifiers of Studiotime used on or in connection with the Studiotime Platform and Studiotime Content are trademarks or registered trademarks of Studiotime in the United States and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Studiotime Platform, Studiotime Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.
5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Studiotime Platform or Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Studiotime or its licensors, except for the licenses and rights expressly granted in these Terms.
5.4 Subject to your compliance with these Terms, Studiotime grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view any Collective Content made available on or through the Studiotime Platform and accessible to you, solely for your personal and non-commercial use.
5.5 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Member Content on or through the Studiotime Platform, you grant to Studiotime a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Member Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Member Content to provide and/or promote the Studiotime Platform, in any media or platform. Unless you provide specific consent, Studiotime does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your Member Content.
5.6 You are solely responsible for all Member Content that you make available on or through the Studiotime Platform. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available on or through the Studiotime Platform or you have all rights, licenses, consents and releases that are necessary to grant to Studiotime the rights in and to such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Studiotime's use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
5.7 You will not post, upload, publish, submit or transmit any Member Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libelous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person; (v) promotes illegal or harmful activities or substances; or (vi) violates Studiotime’s Content Policy or any other Studiotime policy. Studiotime may, without prior notice, remove or disable access to any Member Content that Studiotime finds to be in violation of these Terms or Studiotime’s then-current Policies or Standards, or otherwise may be harmful or objectionable to Studiotime, its Members, third parties, or property.
5.8 Studiotime respects copyright law and expects its Members to do the same. If you believe that any content on the Studiotime Platform infringes copyrights you own, please notify us in accordance with our Copyright Policy.
6. No Contractual Relationship and No Booking Transaction Service Fees
6.1 Studiotime is not a party to, has no involvement or interest in, makes no representations or warranties as to, and has no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other member, person or organization. Since we are not a party to any booking agreement between members, we do not charge a booking transaction service fee for the use of the Studiotime Platform.
6.2 Studiotime does charge a subscription fee for Studios in order to have a Studio or Studio Services Listing on our platform. This however, does not affect the status of Studiotime as a non-contractual party to any contracts between members. This means that Studiotime is just a platform that enables members to communicate and interact only.
7. Terms specific for Studios
7.1 Terms applicable to all Listings
7.1.1 When creating a Listing through the Studiotime Platform you must (i) provide complete and accurate information about your Studio Service (such as listing description, location (ii) disclose any deficiencies, restrictions (such as studio rules) and requirements that apply (such as any minimum age, proficiency required to operate Studio equipment) and (iii) provide any other pertinent information requested by Studiotime. You are responsible for keeping your Listing information up-to-date at all times.
7.1.2 You are solely responsible for setting a price (including any Taxes if applicable) for your Listing (“Listing Fee”).
7.1.3 Any terms and conditions included in your Listing must not conflict with these Terms or the cancellation policy you have identified for your Listing.
7.1.4 Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality and condition of your Studio Services. Studiotime reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
7.1.5 The placement and ranking of Listings in search results on the Studiotime Platform may vary and depend on a variety of factors, such as Artist search parameters and preferences, Studio requirements, price, number and quality of Images, Reviews and Ratings, type of Studio Service, and/or ease of booking.
7.1.6 When you accept or have pre-approved a booking request by an Artist, you are entering into a non-binding agreement with the Artist. Studiotime is not a party to this agreement, we are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios.
7.1.7 Studiotime recommends that Studios obtain appropriate insurance for their Studio Services. Please review any respective insurance policy carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Artists (and the individuals the Artist has booked for, if applicable) while using your Studio, Audio Services, or other Studio Service.
7.2.1 If you choose to require a security deposit for your Studio, you may specify this in your Listing description. Remember, Studiotime is not a party to any accommodation agreement that you may enter with an Artist, we are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. Therefore Studiotime is not responsible for administering or accepting any claims by Studios or Artists related to Security Deposits.
7.2.3 You represent and warrant that any Listing you post and the booking of, or an Artists's use of a Studio will (i) not breach any agreements you have entered into with any third parties, and (ii) comply with all applicable laws (such as zoning laws), Tax requirements, and other rules and regulations (including having all required permits, licenses and registrations). As a Studio, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who reside at or are otherwise present at the Studio at your request or invitation, excluding the Artist (and the individuals the Artist invites to the Studio, if applicable).
8. Terms specific for Artists
8.1 Terms applicable to all bookings
8.1.1 Subject to meeting any requirements (such as completing any verification processes) set by the Studio, you can book a Listing available on the Studiotime Platform by following the respective booking process. A "booking" is not a legally binding agreement between you and the Studio. Remember, Studiotime is not a party to this agreement, we are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. All applicable fees disclosed in the booking process are fee parameters set by the Studio. They will need to be confirmed by the Studio and Studiotime is not a party of this. With your booking request, you indicate an interest to pay the Total Fees for any booking requested in connection with your Studiotime Account. The actual entering into a contract and any payments made between members is outside the scope of Studiotime services. Studiotime is solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. For the avoidance of doubt, the formation of any binding legal contract is outside the scope of the Studiotime services. Studiotime does not collect or process any fees relating to contracts between members.
8.1.2 Upon receipt of a booking confirmation from Studiotime, an agreement may be formed between you and your Studio, subject to any additional terms and conditions of the Studio that apply, including in particular the applicable cancellation policy and any rules and restrictions specified in the Listing. Studiotime is not a party to this agreement, we are solely a platform that helps Artists discover Studio Services and that helps Studios communicate with Artists. Therefore, we will neither collect nor process any payments relating to such any booking agreement.
8.1.3 If you book a Studio Service on behalf of additional guests, you should ensure that every additional guest meets any requirements set by the Studio, and is made aware of and agrees to these Terms and any terms and conditions, rules and restrictions set by the Studio. If you are booking for an additional guest who is a minor, you represent and warrant that you are legally authorized to act on behalf of the minor. Minors may only participate in a booking if accompanied by an adult who is responsible for them.
8.2 Studio Bookings
8.2.1 You understand that a confirmed booking of a Studio (“Studio Booking”) may be a limited license granted to you by the Studio to enter, occupy and use the Studio for a set duration, in accordance with your agreement with the Studio. Studiotime is not a party to this agreement, we are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. Therefore, cannot attest the existence of such a license. Studiotime does not collect or process any fees relating to any contracts between members.
9. Booking Modifications, Cancellations and Refunds, Resolution
9.1 Studios and Artists are responsible for any modifications to a booking that they make via the Studiotime Platform or direct the Studios to make ("Booking Modifications"). Studiotime is not a party to any booking agreement between members, we are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. Therefore, Studiotime is not responsible for any modifications.
9.2 Artists can cancel a confirmed booking at any time by emailing email@example.com subject to the Listing’s cancellation policy. As Studiotime is not a party to any booking agreement between members, we cannot assess the effect of such a cancellation on the contractual relation that may exist between members. We are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. As Studiotime does not collect or process any fees relating to contracts between members, Studiotime will not be responsible to provide any refund to either Artist or Studio.
10. Ratings and Reviews
10.1 Within a certain timeframe after completing a booking, Artists and Studios can leave a public review (“Review”) and submit a star rating (“Rating”) about each other. Any Ratings or Reviews reflect the opinion of individual Members and do not reflect the opinion of Studiotime.
10.2 Ratings and Reviews by Artists and Studios must be fair, truthful and factual and may not contain any offensive or defamatory language. Ratings and Reviews must comply with Studiotime’s Content Policy and Extortion Policy.
11. Damage to Accommodations, Disputes between Members
11.1 Because Studiotime is merely a platform, in the event that you have a dispute with one or more members, to the fullest extent permitted by applicable law you release us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
12.1 As a Studio you are solely responsible for determining your obligations to report, collect, remit or include in your Listing Fees any applicable VAT or other indirect sales taxes, business tax, services taxes or income taxes ("Taxes").
12.2 As Studiotime is not a party to any booking agreement between members, we cannot assess the effect of such tax requirements on the contractual relation that may exist between members. We are solely a platform that helps Artists discover Studio Services and that helps Artists communicate with Studios. As Studiotime does not collect or process any fees relating to contracts between members, Studiotime will not be responsible to administer and facilitate collection and remittance of Taxes from or on behalf of Artists or Studios.
13. Prohibited Activities
13.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Studiotime Platform. In connection with your use of the Studiotime Platform, you will not and will not assist or enable others to:
breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, Policies or Standards;
use the Studiotime Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Studiotime endorsement, partnership or otherwise misleads others as to your affiliation with Studiotime;
use the Studiotime Platform in connection with the distribution of unsolicited commercial messages ("spam"); offer, as a Studio, any Studio or Studio Services that you do not yourself own or have permission to make available as through the Studiotime Platform;
unless Studiotime explicitly permits otherwise, book any Listing if you will not actually be using the Studio Services yourself;
contact another Member for any purpose other than asking a question related to a your own booking, Listing, or the Member's use of the Studiotime Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval;
discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any abusive or disruptive behavior;
use, display, mirror or frame the Studiotime Platform or Collective Content, or any individual element within the Studiotime Platform, Studiotime's name, any Studiotime trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Studiotime Platform, without Studiotime's express written consent;
dilute, tarnish or otherwise harm the Studiotime brand in any way, including through unauthorized use of Collective Content, registering and/or using Studiotime or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Studiotime domains, trademarks, taglines, promotional campaigns or Collective Content;
use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Studiotime Platform for any purpose;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Studiotime or any of Studiotime's providers or any other third party to protect the Studiotime Platform;
attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Studiotime Platform;
take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Studiotime Platform;
export, re-export, import, or transfer the Application except as authorized by United States law, the export control laws of your jurisdiction, and any other applicable laws; or
violate or infringe anyone else’s rights or otherwise cause harm to anyone.
13.2 You acknowledge that Studiotime has no obligation to monitor the access to or use of the Studiotime Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the Studiotime Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Members agree to cooperate with and assist Studiotime in good faith, and to provide Studiotime with such information and take such actions as may be reasonably requested by Studiotime with respect to any investigation undertaken by Studiotime or a representative of Studiotime regarding the use or abuse of the Studiotime Platform.
13.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Studiotime by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.
14. Term and Termination, Suspension and other Measures
14.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Studiotime terminate the Agreement in accordance with this provision.
14.2 You may terminate this Agreement at any time by sending us an email to firstname.lastname@example.org. If you cancel your Studiotime Account as a Studio it is your own responsibility to inform the Artists, as Studiotime is not a party to any booking contract between members. If you cancel your Studiotime Account as an Artists, it is your own responsibility to cancel any confirmed booking(s) as Studiotime is not a party to any booking contract between members.
14.3 Without limiting our rights specified below, Studiotime may terminate this Agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address.
14.4 Studiotime may immediately, without notice terminate this Agreement if (i) you have materially breached your obligations under these Terms our Policies or Standards, (ii) you have violated applicable laws, regulations or third party rights, or (iii) Studiotime believes in good faith that such action is reasonably necessary to protect the personal safety or property of Studiotime, its Members, or third parties (for example in the case of fraudulent behavior of a Member).
14.5 In addition, Studiotime may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if (ii) you have breached these Terms our Policies or Standards, applicable laws, regulations, or third party rights, (iii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Studiotime Account registration, Listing process or thereafter, (iv) you and/or your Listings or Studio Services at any time fail to meet any applicable quality or eligibility criteria, (v) you have repeatedly received poor Ratings or Reviews or Studiotime otherwise becomes aware of or has received complaints about your performance or conduct, (vi) you have repeatedly cancelled confirmed bookings or failed to respond to booking requests without a valid reason, or (vii) Studiotime believes in good faith that such action is reasonably necessary to protect the personal safety or property of Studiotime, its Members, or third parties, or to prevent fraud or other illegal activity:
refuse to surface, delete or delay any Listings, Ratings, Reviews, or other Member Content; cancel any pending or confirmed bookings on the platform (note, since Studiotime is not a party to any booking contract between members, a cancelation on the platform will not affect the status of any contract between members); limit your access to or use of the Studiotime Platform; temporarily or permanently revoke any special status associated with your Studiotime Account; or temporarily or in case of severe or repeated offenses permanently suspend your Studiotime Account. In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Studiotime and an opportunity to resolve the issue to Studiotime's reasonable satisfaction.
14.6 When this Agreement has been terminated, you are not entitled to a restoration of your Studiotime Account or any of your Member Content. If your access to or use of the Studiotime Platform has been limited or your Studiotime Account has been suspended or this Agreement has been terminated by us, you may not register a new Studiotime Account or access and use the Studiotime Platform through an Studiotime Account of another Member.
If you choose to use the Studiotime Platform or Collective Content, you do so voluntarily and at your sole risk. The Studiotime Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the Studiotime Services, laws, rules, or regulations that may be applicable to your Listings and/or Studio Services you are receiving and that you are not relying upon any statement of law or fact made by Studiotime relating to a Listing.
You agree that some Studio Services may carry inherent risk, and by participating in those Studio Services, you choose to assume those risks voluntarily. For example, some Studio Services may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those Studio Services. You assume full responsibility for the choices you make before, during and after your participation in a Studio Service. If you are bringing a minor as an additional guest, you are solely responsible for the supervision of that minor throughout the duration of your Studio Service and to the maximum extent permitted by law, you agree to release and hold harmless Studiotime from all liabilities and claims that arise in any way from any injury, death, loss or harm that occurs to that minor during the Studio Service or in any way related to your Studio Service.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
16.1 Unless you reside in the EU, you acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Studiotime Platform and Collective Content, your publishing or booking of any Listing via the Studiotime Platform, your stay at any Studio, participation in any Studio Service or use of any other Studio Service or any other interaction you have with other Members whether in person or online remains with you. Neither Studiotime nor any other party involved in creating, producing, or delivering the Studiotime Platform or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) from the use of or inability to use the Studiotime Platform or Collective Content, (iii) from any communications, interactions or meetings with other Members or other persons with whom you communicate, interact or meet with as a result of your use of the Studiotime Platform, or (iv) from your publishing or booking of a Listing, including the provision or use of a Listing’s Studio Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Studiotime has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. In no event will Studiotime’s aggregate liability arising out of or in connection with these Terms and your use of the Studiotime Platform including, but not limited to, from your publishing or booking of any Listings via the Studiotime Platform, or from the use of or inability to use the Studiotime Platform or Collective Content and in connection with any Studio or other Studio Service, or interactions with any other Members, exceed one hundred U.S. dollars (US$100). The limitations of damages set forth above are fundamental elements of the basis of the bargain between Studiotime and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. If you reside outside of the U.S., this does not affect Studiotime’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
16.2 If you reside in the EU, Studiotime is liable under statutory provisions for intent and gross negligence by us, our legal representatives, directors, or other vicarious agents. The same applies to the assumption of guarantees or any other strict liability, or in case of a culpable injury to life, limb, or health. Studiotime is liable for any negligent breaches of essential contractual obligations by us, our legal representatives, directors, or other vicarious agents. Essential contractual obligations are such duties of Studiotime in whose proper fulfilment you regularly trust and must trust for the proper execution of the contract but the amount shall be limited to the typically occurring foreseeable damage. Any additional liability of Studiotime is excluded.
You agree to release, defend (at Studiotime’s option), indemnify, and hold Studiotime and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of the Studiotime Platform or any Studiotime Services, (iii) your interaction with any Member, stay at a Studio, participation in Studio Services, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, or (iv) your breach of any laws, regulations or third party rights.
18. Dispute Resolution and Arbitration Agreement
18.1 This Dispute Resolution and Arbitration Agreement shall apply if you (i) reside in the United States; or (ii) do not reside in the United States, but bring any claim against Studiotime in the United States (to the extent not in conflict with Section 21).
18.2 Overview of Dispute Resolution Process. Studiotime is committed to participating in a consumer-friendly dispute resolution process. To that end, these Terms provide for a two-part process for individuals to whom Section 19.1 applies: (1) an informal negotiation directly with Studiotime’s customer service team, and (2) a binding arbitration administered by the American Arbitration Association (“AAA”) using its specially designed Consumer Arbitration Rules (as modified by this Section 19). Specifically, the process provides:
Claims can be filed with AAA online (www.adr.org); Arbitrators must be neutral and no party may unilaterally select an arbitrator; Arbitrators must disclose any bias, interest in the result of the arbitration, or relationship with any party; Parties retain the right to seek relief in small claims court for certain claims, at their option; The initial filing fee for the consumer is capped at $200; The consumer gets to elect the hearing location and can elect to participate live, by phone, video conference, or, for claims under $25,000, by the submission of documents; The arbitrator can grant any remedy that the parties could have received in court to resolve the party’s individual claim.
18.3 Pre-Arbitration Dispute Resolution and Notification. Prior to initiating an arbitration, you and Studiotime each agree to notify the other party of the dispute and attempt to negotiate an informal resolution to it first. We will contact you at the email address you have provided to us; you can contact Studiotime’s customer service team by emailing us at email@example.com. If after a good faith effort to negotiate one of us feels the dispute has not and cannot be resolved informally, the party intending to pursue arbitration agrees to notify the other party via email prior to initiating the arbitration. In order to initiate arbitration, a claim must be filed with the AAA and the written Demand for Arbitration (available at www.adr.org) provided to the other party, as specified in the AAA Rules.
18.4 Agreement to Arbitrate. You and Studiotime mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement or interpretation thereof, or to the use of the Studiotime Platform, the Studio Services, or the Collective Content (collectively, “Disputes”) will be settled by binding arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Studiotime agree that the arbitrator will decide that issue.
18.5 Exceptions to Arbitration Agreement. You and Studiotime each agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) Any claim related to actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) Any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack).
18.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org or by calling the AAA at 1–800–778–7879.
18.7 Modification to AAA Rules - Arbitration Hearing/Location. In order to make the arbitration most convenient to you, Studiotime agrees that any required arbitration hearing may be conducted, at your option, (a) in the county where you reside; (b) in Los Angeles County; (c) in any other location to which you and CryptoCribs both agree; (d) via phone or video conference; or (e) for any claim or counterclaim under $25,000, by solely the submission of documents to the arbitrator.
18.8 Modification of AAA Rules - Attorney’s Fees and Costs. You may be entitled to seek an award of attorney fees and expenses if you prevail in arbitration, to the extent provided under applicable law and the AAA rules. Unless the arbitrator determines that your claim was frivolous or filed for the purpose of harassment, Studiotime agrees it will not seek, and hereby waives all rights it may have under applicable law or the AAA rules, to recover attorneys’ fees and expenses if it prevails in arbitration.
18.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.
18.10 Jury Trial Waiver. You and Studiotime acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.
18.11 No Class Actions or Representative Proceedings. You and Studiotime acknowledge and agree that we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney-general action, or any other representative proceeding as to all Disputes. Further, unless you and Studiotime both otherwise agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If this paragraph is held unenforceable with respect to any Dispute, then the entirety of the Arbitration Agreement will be deemed void with respect to such Dispute.
18.12 Severability. Except as provided in Section 19.11, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision shall be severed and the remainder of the Arbitration Agreement shall be given full force and effect.
18.13 Changes. Notwithstanding the provisions of Section 3 (“Modification of these Terms”), if Studiotime changes this Section 19 (“Dispute Resolution and Arbitration Agreement”) after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email) within thirty (30) days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Studiotime notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Studiotime in accordance with the provisions of the “Dispute Resolution and Arbitration Agreement” section as of the date you last accepted these Terms (or accepted any subsequent changes to these Terms).
18.14 Survival. Except as provided in Section 19.12 and subject to Section 15.8, this Section 19 will survive any termination of these Terms and will continue to apply even if you stop using the Studiotime Platform or terminate your Studiotime Account.
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Studiotime Platform (“Feedback“). You may submit Feedback by emailing us at firstname.lastname@example.org. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
20. Applicable Law and Jurisdiction
20.1 If you reside in the United States, these Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 19 must be brought in state or federal court in San Francisco, California, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Los Angeles, California.
20.2 If you reside in China these Terms will be interpreted in accordance with the laws of China (“China Laws”). Any dispute arising from or in connection with this Agreement shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Beijing which shall be conducted in accordance with CIETAC’s arbitration rules in effect at the time of applying for arbitration, provided that this section shall not be construed to limit any rights which Studiotime may have to apply to any court of competent jurisdiction for an order requiring you to perform or be prohibited from performing certain acts and other provisional relief permitted under China Laws or any other laws that may apply to you. The arbitration proceedings shall be conducted in English. The arbitral award rendered is final and binding upon both parties.
20.3 If you reside outside of the United States and China, these Terms will be interpreted in accordance with Irish law. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. The choice of law does not impact your rights as a consumer according to the consumer protection regulations of your country of residence. If you are acting as a consumer, you agree to submit to the non-exclusive jurisdiction of the Irish courts. Judicial proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Ireland or a court with jurisdiction in your place of residence. If Studiotime wishes to enforce any of its rights against you as a consumer, we may do so only in the courts of the jurisdiction in which you are a resident. If you are acting as a business, you agree to submit to the exclusive jurisdiction of the Irish courts.
21. General Provisions
21.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Studiotime and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Studiotime and you in relation to the access to and use of the Studiotime Platform.
21.2 No joint venture, partnership, employment, or agency relationship exists between you and Studiotime as a result of this Agreement or your use of the Studiotime Platform.
21.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
21.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
21.5 Studiotime’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
21.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without Studiotime's prior written consent. Studiotime may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.
21.7 Unless specified otherwise, any notices or other communications to Members permitted or required under this Agreement, will be in writing and given by Studiotime via email, Studiotime Platform notification, or messaging service (including SMS and WeChat). For notices made to Members residing outside of Germany, the date of receipt will be deemed the date on which Studiotime transmits the notice.
21.8 If you reside in the EU you can access the European Commission’s online dispute resolution platform here: http://ec.europa.eu/consumers/odr. Please note that Studiotime Ireland is not committed nor obliged to use an alternative dispute resolution entity to resolve disputes with consumers.
21.9 If you have any questions about these Terms please email us at email@example.com.
Last Updated: April 26, 2020
Please see Section 10 for contact details of the Data Controllers above.
Table of Contents
- Information We Collect
- How We Use Information We Collect
- Sharing & Disclosure
- Other Important Information
- Third Party Partners & Integrations
- Your Rights
- Operating Globally
- Contact Us
1. Information We collect
There are two general categories of information we collect.
1.1 Information You Give to Us
1.1.1 Information that is necessary for the use of the Studiotime Platform. We ask for and collect the following personal information about you when you use the Studiotime Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
- Account Information. When you sign up for an Studiotime Account, we require certain information such as your first name, last name, email address, and date of birth.
- Profile and Listing Information. To use certain features of the Studiotime Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
- Communications with Studiotime and other Members. When you communicate with Studiotime or use the Studiotime Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
1.1.2 Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using Studiotime Platform. This additional information will be processed based on your consent.
- Additional Profile Information. You may choose to provide additional information as part of your Studiotime profile (such as user profile details). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
- Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Studiotime Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Studiotime Platform.
2. How We Use Information We Collect
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Studiotime Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
2.1 Provide, Improve, and Develop the Studiotime Platform
- Enable you to access and use the Studiotime Platform.
- Enable you to communicate with other Members.
- Operate, protect, improve, and optimize the Studiotime Platform and experience, such as by performing analytics and conducting research.
- Provide customer service.
- Send you service or support messages, updates, security alerts, and account notifications.
- To operate, protect, improve, and optimize the Studiotime Platform and experience, and personalize and customize your experience (such as making Listing suggestions or ranking search results), we conduct profiling based on your interactions with the Studiotime Platform, your search and booking history, your profile information and preferences, and other content you submit to the Studiotime Platform. We process this information given our legitimate interest in improving the Studiotime Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.
2.2 Create and Maintain a Trusted and Safer Environment
- Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
- Conduct security investigations and risk assessments.
- Conduct checks against databases and other information sources.
- Comply with our legal obligations.
- Resolve any disputes with any of our Members and enforce our agreements with third parties.
- Enforce our Terms of Service and other policies.
- In connection with the activities above, we may conduct profiling based on your interactions with the Studiotime Platform, your profile information and other content you submit to the Studiotime Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Studiotime Platform if such processes detect a Member or activity that we think poses a safety or other risk to the Studiotime Platform, other Members, or third parties. We process this information given our legitimate interest in protecting the Studiotime Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing
- Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Studiotime or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
- Personalize, measure, and improve our advertising.
3. Sharing & Disclosure
3.1 With Your Consent
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Studiotime Account or when you participate in promotional activities conducted by Studiotime partners or third parties.
3.2 Sharing between Members
To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us, as follows:
- When you as an Artist submit a booking request, certain information about you is shared with the Studio, including your full name and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the booking, like your phone number.
- When you as a Studio have a confirmed booking, certain information is shared with the Artist to coordinate the booking, such as your full name, phone number, and Studio address.
3.3 Profiles, Listings, and other Public Information
The Studiotime Platform lets you publish information, including personal information, that is visible to the general public. For example:
- Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.
- Listing pages are publicly visible and include information such as the Studio’s approximate location (neighborhood and city) or precise location (where you have provided your consent), Listing description, your public profile photo, aggregated demand information (like page views over a period of time), and any additional information you choose to share.
- After completing a booking, Artists and Studios may write Reviews and rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Studiotime Platform (such as the Listing page).
- If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Studiotime Platform, that content is publicly visible. Based on our legitimate interest to promote the Studiotime Platform we may display parts of the Studiotime Platform (e.g., your Listing page) on sites operated by Studiotime’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed. Information you share publicly on the Studiotime Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
3.4 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights
Studiotime may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Studiotime, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service or other agreements with Members, or (v) to protect the rights, property or personal safety of Studiotime, its employees, its Members, or members of the public.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Studiotime’s property, its Members and the Studiotime Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
3.5 Service Providers
Studiotime uses a variety of third party service providers to help us provide services related to the Studiotime Platform. Service providers may be located inside or outside of the European Economic Area (“EEA”). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.
3.6 Social Media Platforms
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Studiotime Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. The social media platforms with which we may share your personal data are not controlled or supervised by Studiotime. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such a provider. Please note that you may, at any time, ask Studiotime to cease processing your data for these direct marketing purposes by sending an email to firstname.lastname@example.org
3.7 Business Transfers
3.8 Aggregated Data
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
4. Other Important Information
4.1 Analyzing your Communications
We may review, scan, or analyze your communications on the Studiotime Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications. These activities are carried out based on Studiotime's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
4.2 Google Maps/Earth
5. Third Party Partners & Integrations
The Studiotime Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Studiotime doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Studiotime, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
6. Your Rights
You may exercise any of the rights described in this section before your applicable Studiotime Data Controller by sending an email to email@example.com. Please note that we may ask you to verify your identity before taking further action on your request.
6.1 Managing Your Information
You may access and update some of your information through your Account settings. You are responsible for keeping your personal information up-to-date.
6.2 Rectification of Inaccurate or Incomplete Information
You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Studiotime Account).
6.3 Data Access and Portability
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
6.4 Data Retention and Erasure
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Studiotime Platform to you, you can request that we erase your personal information and close your Studiotime Account. Please note that if you request the erasure of your personal information:
- We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Studiotime Account for fraud or safety reasons, we may retain certain information from that Studiotime Account to prevent that Member from opening a new Studiotime Account in the future.
- We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Studiotime may keep some of your information for business reporting and auditing obligations.
- Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Studiotime Platform, even after your Studiotime Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
- Because we maintain the Studiotime Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
6.5 Withdrawing Consent and Restriction of Processing
Where you have provided your consent to the processing of your personal information by Studiotime you may withdraw your consent at any time by changing your Account settings or by sending a communication to Studiotime specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Studiotime override your own.
6.6 Objection to Processing
In some jurisdictions, applicable law may entitle you to require Studiotime to not process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, Studiotime will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims. Where your personal information is processed for direct marketing purposes, you may, at any time ask Studiotime to cease processing your data for these direct marketing purposes by sending an email to firstname.lastname@example.org
6.7 Lodging Complaints
You have the right to lodge complaints about the data processing activities carried out by Studiotime before the competent data protection authorities. If you are an EEA resident, you have the right to file a complaint with its lead supervisory authority, the Information Commissioner's Office.
7. Operating Globally
7.1 Other Means to Ensure an Adequate Level of Data Protection
If you are a resident in the EEA and data is shared with corporate affiliates or third party service providers outside the EEA, we have - prior to sharing your information with such corporate affiliate or third party service provider – established the necessary means to ensure an adequate level of data protection. This may be an adequacy decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country or an agreement on the basis of the EU Model Clauses (a set of clauses issued by the European Commission). We will provide further information on the means to ensure an adequate level of data protection on request.
7.2 California Privacy Rights
California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact Us” for where to send such requests. Studiotime does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Studiotime Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Studiotime Account, please contact us following the instructions in the Contact Us section below.
10. Contact Us
Studiotime Community Guidelines
Updated March 21, 2020
Studiotime is the most trusted online marketplace to discover and request to book music studios for a reason, which is the outstanding community that we have of both artists and studios. We’re built on the foundation of trust, best interest of our community, and thus we do have Community Guidelines that we’ve created and actively enforce. We take violations of these Community Guidelines seriously and may suspend or terminate an Account for ongoing or serious violations. We reserve the right to also edit or remove content on our site that violates these Community Guidelines or if we believe it adversely affects the integrity of the Studiotime platform or it’s users.
By using Studiotime, you agree to our Community Guidelines. If you have any questions about these Community Guidelines or if you believe that a user has violated these Community Guidelines, please email us immediately at email@example.com.
1. Comply with local laws, local zoning ordinances, and tax laws at all times.
Studiotime acts as a communication platform and is not liable for ensuring compliance by studios. It is the responsibility of studios and each listing owner to ensure all local laws, zoning ordinance, and also tax compliance are met. Any payments that you collect that originate through our communications, booking requests, or otherwise from Studiotime are also subject to any business reporting you are currently responsibile for. If you are responsible for charging local taxes on services, you must also comply with these regulations and let all users know of any applicable taxes that they may be charged off our platform.
2. Accurate representation of the studios, pricing, and services of each studio.
Most artists and those looking to book your space have not seen the studio in person, so be honest and clearly represent the studio and the services that you are offering. Do not misrepresent pricing or dishonestly make claims by any means. We will take proactive action if it is reported or discovered that you are misrepresenting your studio or the services that you offer.
3. Only list and offer a studio that you are permissioned to offer.
Only list the studio that you are permissioned to offer and have the authority to do so for. If you are subletting a space and are not permitted to then further offer it, do not offer it on Studiotime without consent by the owner to do so. If it is discovered that you are offering a studio on Studiotime that you do not have permission to offer, the listing will be immediately removed and your account is subject to be removed from our site.
1. Comply with all studio rules, policies, and booking agreement.
All artists and those that have booked a studio through Studiotime must only use the studio as described by the studio listing owner, and as agreed upon directly with the studio. Studios take pride in their space, the equipment, and their profession and will be expecting the same professional respect and courtesy that they are providing.
2. Never engage in illegal or prohibited activity on studio premises.
All local laws are enforceable and studio owners can notify authorities if laws are being broken on their property or on their studio premises. Never engage in any illegal activity on studio property or premises.
1. Communicate honestly with others.
Studiotime is a trusted marketplace and depends on the honesty, integrity, and best interest of everyone that uses the platform. Only message others with the best intent in mind, do not make false claims, misrepresentations, do not engage in fraudulent activity, and do not willingly be deceitful.
2. Use our platform for the intended use of Studiotime.
Studiotime is a communication platform with the intended use for artists to discover, message and request to book, and received confirmation of booking requests with music studios directly. It is also for music studios to easily be able to list their studio and services they are offering to others. Any messages that are not intended for this purpose, are misrepresented, have fraudulent intent, or otherwise deemed harmful to either user will be immediately reviewed and if necessart, appropriate and legal action may be taken by Studiotime. All users and booking requests are also applicable to the Terms of Service that is agreed upon by using the platform.
3. Respect others privacy and information.
Many studios are owned and operated by world-renowned professionals. Some studios may also have well-known artists present at the studio during your booking. It is professional and common courtesy to respect the privacy of the studios, others on the premise, and the information of both the studios and professionals that may be offering studio services. In some cases, studios may require artists to sign a Non-Disclosure Agreement (NDA) at the studio prior to their booking. If there is ever an issue with privacy, studio security, or studio rules, please send us an email immediately at firstname.lastname@example.org.